Warranty Policy
We stand behind the quality of our products. MIKAZO offers a comprehensive warranty for your peace of mind.
1. Warranty Coverage
Our products are covered under the following warranty periods:
- Watch Machines: Covered under a 2-year warranty.
- Batteries: Covered under a 1-year warranty.
2. What's Covered
The warranty covers the following issues under normal use:
- Manufacturing defects in materials or workmanship.
- Malfunctioning parts resulting from manufacturing defects.
3. What's Not Covered
The warranty does not cover:
- Physical damage, water damage, or breakage caused by misuse.
- Damage resulting from unauthorized repairs or disassembly.
4. How to Claim
To initiate a warranty claim, please follow these steps:
- Contact us at mikazoandco@gmail.com or call +91 93607 90417.
- Provide proof of purchase, your warranty card (if applicable), and a description of the issue.
- Our team will guide you through the warranty claim process. Depending on the issue and warranty eligibility, a repair, replacement, or service may be offered.